Unlike the previous version, ITIL® 4 focuses on co-creation of value. ITIL® 4 achieves this by using Service Value System (SVS).
IT Service Management
ITIL® 4, the most recent ITIL® update, has some striking differences between ITIL® v3. The differences are explained in the following headers
ITIL® was updated to a new version. This new version is ITIL® 4, a more encompassing ITSM methodology that addresses today’s digital issues.