ITILĀ® Version 5 Foundation Training and Certification Courses
Pass your ITILĀ® v5 Foundation exam at the first sitting, advance your career and stay relevant with Harrybakerās ITILĀ® v5 Foundation training.
360 guidance & support
Excellent course delivery
Expert course instructors
Exam preparation resources
15 credit units (PDUs)
BENEFITS
Gain the unfair advantange.
Work in great companies and earn a decent salary.
- Business Analyst
- Senior Project Manager
- Product Manager
- Team Lead/Manager
Source: Glassdoor
Annual Salary
Source: Glassdoor
Hiring Companies
Source: Glassdoor
Annual Salary
Source: Glassdoor
Hiring Companies
Source: Glassdoor
Annual Salary
Source: Glassdoor
Hiring Companies
Source: Glassdoor
Annual Salary
Source: Glassdoor
Hiring Companies
RESULT DELIVERED
Learners trust us to progress their careers, organisations trust us to transform their workforce.
90%
of learners who attempted the exam passed at the first sitting
99%
of learners say resources are easy-to-understand and helpful
99%
of learners agree that the instructor is highly experienced
99%
of learners agree that the learning is engaging and interactive
Our learners work for some of the biggest organisations in Nigeria
LEARNING OPTIONS & PRICING
Choose an option that best suits you
Virtual live course
ā¦150K plus Ā£320 exam fee
(Additional £110 for exam taken outside Africa)
- Study group and tutor support
- 180-day access to class recordings
- Instructor-led live virtual training
- ITIL v5 Foundation exam voucher
Self-paced course
ā¦80K plus Ā£320 exam fee
(Additional £110 for exam taken outside Africa)
- Study group and tutor support
- 180-day access to self-paced learning portal
- No instructor-led live virtual training and class recordings
- ITIL v5 Foundation exam voucher
Virtual live course
ā¦150K plus Ā£320 exam fee
(Additional £110 for exam taken outside Africa)
- Study group and tutor support
- 180-day access to class recordings
- Instructor-led live virtual training
- ITIL v5 Foundation exam voucher
EXAM-ONLY OPTION
Ā£320 exam fee
(Additional £110 for exam taken outside Africa)
- ITIL v5 Foundation exam voucher
- No study group and tutor support
- No access to self-paced learning portal
- No instructor-led live virtual training and class recordings
*Ā£ can be paid directly into a UK account or converted to naira at the parallel (black) market rate on the date of payment
TRAINING SCHEDULE
Join our public class
| COURSE | MODE | DATE (2026/2027) | TIME | PRICE (ā¦) | MORE INFO | BOOK NOW! |
|---|---|---|---|---|---|---|
| ITILĀ® v5 Foundation | Via Zoom | Jun 18 - 19 | 8:30 am - 4:30 pm | 150,000 | Learn more | Enrol now |
| ITILĀ® v5 Foundation | Via Zoom | Sep 11 - 12 | 8:30 am - 4:30 pm | 150,000 | Learn more | Enrol now |
| ITILĀ® v5 Foundation | Via Zoom | Dec 3 - 4 | 8:30 am - 4:30 pm | 150,000 | Learn more | Enrol now |
| ITILĀ® v5 Foundation | Via Zoom | Feb 18 - 19 | 8:30 am - 4:30 pm | 150,000 | Learn more | Enrol now |
CORPORATE TRAINING
Drive futureāready, endātoāend management of digital products and experiences
Are you seeking clarification, customized training, or consulting support for your team or organization, or interested in accessing highāquality training for your team at a discounted rate?
LEARNING OUTCOME & CURRICULUM
Equipping you with skills employers are looking for.
Our ITIL v5 Foundation training courses are designed to build a shared understanding of modern digital product and service management. Youāll learn how value is coācreated through products and services, how the ITIL framework supports effective collaboration and performance, and how contemporary practices, including automation, data-driven decision-making, and AI, enhance the speed, efficiency, and outcomes of value streams across the organisation.
01
Key Concepts of Digital Product & Service Management
Specifically, you will learn how to:
- What digital products and digital services are, and how they contribute to value creation.
- The meaning of outcomes, outputs, cost, risk, utility, warranty, and user experience.
- How continual improvement strengthens products and services over time.
- How service offerings, service interactions, and service actions work in practice.
- The roles of organisations, service providers, service consumers, and digital product vendors.
- How service quality, service levels, and SLAs shape expectations and relationships.
- Key ideas in experience management, strategy, and transformation, including mission, vision, trust, humanācentred design, and the shift from BAU to change.
02
The ITIL Four Dimensions of Product & Service Management
Specifically, you will learn how to:
- The four dimensions: organisations and people, partners and suppliers, information and technology, and value streams and processes.
- Why these dimensions must be considered together to achieve effective service management.
- How external influencesāpolitical, economic, social, technological, legal, and environmentalāshape decisions and priorities.
03
The ITIL Product & Service Lifecycle
Specifically, you will learn how to:
- The elements of the ITIL Value System: guiding principles, governance, value chain, management practices, and continual improvement.
- How the guiding principlesāsuch as focusing on value, collaborating effectively, and optimizing and automatingāsupport good decisionāmaking.
- How governance enables alignment, accountability, and effective oversight.
- Key operational concepts including incidents, problems, known errors, releases, observability, SRE, and continuous delivery.
- How the value chain supports an organisationās purpose and operating model.
- The structure and benefits of ITIL management practices and practice guides.
- The steps of the Continual Improvement Model and how improvement becomes part of everyday work.
04
The ITIL Value System
Specifically, you will learn how to:
- Limit and control the negative impact of incidents occurring in the organization
- Identify actual and potential problem causes, manage appropriate workarounds, and identify the known errors.
- Provide a single source of consistent information for all its services to ensure that all the necessary information is available for relevant audiences whenever required.
- Design products and services that are fit for use and are in line with the defined purposes.
- Capture the demand for incident resolution and service requests.
05
Value Stream Identification, Mapping & Management
Specifically, you will learn how to:
- What value streams are, and the difference between core and enabling value streams.
- How value stream mapping works and how it supports better decisionāmaking.
- How complexity thinking influences workflow design.
- The key elements that make up a value stream map.
06
ITIL and Artificial Intelligence
Specifically, you will learn how to:
- Key AI concepts: AI maturity, GenAI, Agentic AI.
- How AI supports product and service development.
- How AI enables automation across lifecycle and value chain activities.
- The basics of AI governance and the ITIL AI Capability Model.
07
ITIL and Other Frameworks
Specifically, you will learn how to:
- How ITIL and DevOps complement each other.
- Why project management matters in ITIL.
- How ITIL and PRINCE2 work together across the product and service lifecycle.
TARGET AUDIENCE
The ITIL v5 Foundation Training courses are aimed at:
- Professionals involved in digital product and service management, regardless of department or seniority. Examples: Product Managers, Service Managers, Business Analysts, Digital Leads.
- Individuals working in ITāenabled, digital, or technologyādriven environments who want a shared language and practical framework. Examples: IT Operations teams, Support Engineers, Developers, DevOps practitioners.
- Earlyācareer professionals looking to build a strong foundation in service management and digital delivery. Examples: Graduate trainees, junior analysts, entryālevel IT staff.
- Teams and individuals in nonāIT roles who collaborate with technology, product, or service teams. Examples: HR, Finance, Marketing, Customer Support, Operations.
- Staff from enterprises, managed service providers, and digital product vendors seeking to improve performance and customer outcomes. Examples: Service Delivery Managers, Account Managers, MSP support teams, SaaS product teams.
- Anyone responsible for or contributing to service quality, customer experience, or continual improvement. Examples: CX/UX Designers, Customer Success teams, Quality Assurance, Process Improvement specialists.
- Professionals preparing for further ITIL certifications or expanding their skills in digital transformation, automation, and AIāenabled practices. Examples: ITIL practitioners, transformation leads, automation specialists.
CUSTOMER REVIEWS
Donāt take our word for it! See what other learners have got to say
I felt like an IT Professional after the training. I am ready to take up any challenge as it comes. Surprisingly, I am a Chartered Accountant willing to expand my career into IT. Mr. Deji really did a good job!
OMONE OTOIDE
Accountant, Mobil Producing Nigeria Unlimited
In all, the training was fantastic! The training was truly educative, tinged with some bits of humor and positively impactful to my personal life and career.
TOLULOPE POPOOLA
IT Governance, Risk Management & Compliance, Stanbic IBTC Bank
Pleasant. Communication and personality were admirable. The learning style was not didactic, it made total sense.
SAMUEL NWOGU
Group Executive, HR & Administration at Greenwich Trust Limited
I thank God that I came for this course. I have learnt a lot and hope to use the outcome to chart a better course to delivering better IT services to all stakeholders.
KENNETH ORAEGBUNAM
Manager, Admin Applications Section at International Institute of Tropical Agriculture (IITA)
The quality of the training delivered, the experience of the trainer and the customer service are quite amazing and excellent. I will surely recommend my colleagues and friends.
JAMES AGADA
POS/System Administrator, Unified Payments Nigeria Ltd.
My experience has been great, the trainer and the rest of the staff did a good job in facilitating the training process. The knowledge was also well communicated.
OMOBOLAJI ETTI
ICT Associate, Sahel Consulting
CAREER PATH & ADVICE
The career ladder is easier to climb when the path is clear. Explore the project management career paths and choose your path
Not sure which career to choose or which way to go? Book session with a Career Advisor for personal development.
END-TO-END SUPPORT & GUIDANCE
HarrybakerCare
You are not alone. In addition to email, phone and live chat, we support learners with:
- Peer-to-Peer Support: Ask questions, contribute and learn with other like-minded professionals
- Expert Instructor Support: Reach out to the instructor and get responses within 24 hours
- Webinar and other events: Share what you know with others and learn from others
- Article & blogs: Gain insight into important topics
Get in touch
FREQUENTLY ASKED QUESTIONS
We have answers to some of your questions about the ITIL Foundation training and certification
- Instructor-led Live Virtual Course FAQs
- ITIL 5 Foundation General FAQs
What is the virtual live ITIL v5 Foundation training course all about?
The virtual live ITIL v5 Foundation course is a realātime, instructorāled learning experience that you join online from anywhere. You take part in live discussions, ask questions, and work through practical examples with your trainer and fellow participants. The sessions are designed to be engaging and interactive, giving you the same energy and clarity of a classroom environment while leveraging the convenience of a virtual setting.
How does Harrybakerās virtual live ITIL v5 Foundation training work, and what do I get?
Our virtual live ITIL v5 Foundation training is designed to give you an engaging, seamless learning experience from start to finish. The journey is organised into three simple stages:
Before the ITIL v5 Foundation Training
Joining instructions: Once you register, youāll receive clear joining instructions with everything you need to prepareāhow to access the live class, what to expect, and how to get the best experience during the course.
Preācourse learning and assignment: Youāll receive your ITIL v5 Foundation preācourse materials, including a short assignment to help you get familiar with key concepts ahead of the live sessions. Details and submission guidance are included in your joining instructions.
Technical setup and device testing: Our team will support you in testing your device and internet connection. Weāll also walk you through a quick simulation of the virtual classroom so youāre fully ready before the course begins.
During the ITIL v5 Foundation Training
Instructorāled virtual live classes: Our trainer will deliver the course in an interactive, easyātoāfollow format using screenāsharing, virtual whiteboards, and other digital tools. Youāll take part in group activities, discussions, endāofāconcept quizzes, and have the opportunity to ask questions throughout the sessions.
Technical support: If you experience any technical issues during the training, our support team is on standby to assist you immediately.
Assignments and exercises: Youāll work on individual and group assignments designed to reinforce your understanding of ITIL v5 concepts. Your instructor will guide you through each task.
Class recordings: Every session is recorded, and youāll have access to the recordings shortly after each classāperfect for revision or catching up.
After the ITIL v5 Foundation Training
Study group access: At the end of the course, you can join a study group to continue learning and preparing for your exam with fellow participants.
90āday access to class recordings: Youāll retain access to all recorded sessions for 90 days, giving you plenty of time to revisit key topics.
Course completion certificate: Youāll receive an electronic certificate confirming that youāve completed the ITIL v5 Foundation training.
Ongoing support: If you need help after the course, whether itās exam guidance or clarification on a concept, our team is always happy to assist.
Why opt for Harrybaker's virtual live ITIL 4 Foundation training course?
Why choose Harrybakerās virtual live ITIL v5 Foundation training course?
Our virtual live ITIL v5 Foundation training is designed to make learning clear, engaging, and practicalāno matter where you join from. Hereās what sets it apart:
1. Easy to Understand and Follow
Experienced instructors
Our classes are led by seasoned ITIL consultants who bring concepts to life with simple, relatable realāworld examples.Wellāpaced delivery
Sessions are structured to avoid information overload. You learn in focused blocks with breaks in between, making it easier to absorb and retain key ITIL v5 concepts.Engaging before, during, and after the course
Youāll benefit from preācourse learning, ināclass exercises, group work, quizzes, and postācourse supportācreating a complete and immersive learning experience.
2. Strong Knowledge Retention
Immediate feedback
Your instructor provides realātime guidance and answers to your questions during the live sessions.Access to class recordings
Youāll have access to session recordings, making it easy to revisit topics or catch up if you miss anything.Peerātoāpeer learning
Group activities help reinforce learning and give you the chance to learn from othersā perspectives.
3. Highly Participative and Collaborative
- Teamābased learning
Participants work in groups, and everyone gets the chance to take on a teamālead role at least onceābuilding confidence and collaboration skills.
4. CostāEffective
Lower overall cost
Virtual training eliminates travel, accommodation, and venue expenses.Time savings
You join from anywhere, saving hours you would have spent commuting.
5. Convenient and Flexible
Highāquality delivery from anywhere
You get the same standard of live instruction as an ināperson class, supported by digital tools that enhance learning.Safe and comfortable
You learn from your preferred location, with no travel or healthārelated concerns.Career advancement
Completing the ITIL v5 Foundation course positions you for certification and opens doors to roles in digital service management, transformation, and AIāenabled environments.
Is the ITIL v5 Foundation exam included in the training fee?
The ITIL v5 Foundation exam fee is not included in the training fee. The training and the exam are billed separately, giving you the flexibility to schedule and pay for your exam when youāre ready.
Will I get an official ITIL v5 Foundation manual?
Yes. Youāll receive the official ITIL v5 Foundation manual directly from us as part of your training resources. This is the same authorised digital manual you will later receive from PeopleCert when you purchase your exam, so you can begin studying immediately without waiting for exam registration.
How often is the ITIL v5 Foundation training held?
Our ITIL v5 Foundation training runs regularly throughout the year. You can check the most upātoādate schedule and available sessions in the training calendar on this page.
What time does the ITIL v5 Foundation training start each day?
The ITIL v5 Foundation virtual live training is designed with flexibility in mind, so start times vary depending on the session you choose. Each class follows the schedule assigned to its specific cohort. You can find the exact start time for your selected session in the training schedule on this page.
When does the ITIL v5 Foundation training end each day?
Daily end times for the ITIL v5 Foundation virtual live training vary depending on the specific session you choose. Each cohort follows its own schedule, so the exact closing time for your class is listed in the training timetable on this page. Checking the schedule for your selected session will give you the precise daily end time.
What time should I join the virtual live ITIL v5 Foundation training session?
The ITIL v5 Foundation virtual classroom opens 30 minutes before the scheduled start time, giving you enough time to settle in and check your setup. We recommend joining at least 10 minutes early so any technical issues can be resolved before the session begins and you donāt miss any part of the training.
Are there technical requirements for the virtual live ITIL v5 Foundation training course?
To join the ITIL v5 Foundation virtual live, instructorāled training, youāll need a setup that supports smooth participation and clear communication. The following are the basic technical requirements:
- A computer, tablet, or smartphone ā a computer (PC or Mac) is strongly recommended for the best learning experience.
- A webcam ā optional, but helpful for interactive sessions.
- A headset or a microphone and speakers ā to ensure clear audio during discussions.
- A quiet environment ā so you can focus without distractions.
- A stable internet connection ā essential for uninterrupted live sessions.
- Zoom installed on your device ā while Zoom can be accessed via browser or mobile, the desktop app provides the most reliable experience.
To prepare your device for the live sessions:
- Download Zoom from the official site: https://zoom.us/support/download
- Install the application on your computer.
- Launch the Zoom app to confirm itās working properly.
You can also visit the Zoom website to test your audio, video, and connection to ensure your setup meets the technical requirements.
What do I need to bring along for the ITIL v5 Foundation training?
You donāt need much to participate in the ITIL v5 Foundation virtual live training. Just like a traditional classroom session, itās helpful to have a notepad, pen, and any ITIL v5 Foundation training materials we share with you before the course begins. These resources ensure you can take notes, follow along easily, and stay fully engaged throughout the sessions.
Can I miss a class?
We encourage you to attend every session of the ITIL v5 Foundation virtual live training so you donāt miss out on key discussions and activities. However, if an unavoidable situation comes up and you miss a class, youāre still covered. All ITIL v5 Foundation sessions are recorded, and youāll have access to the recordings, allowing you to catch up at your convenience.
What is the virtual live ITIL v5 Foundation training fee?
The fee for the ITIL v5 Foundation virtual live training varies depending on the specific session you choose. You can find the exact pricing for each upcoming cohort in the training schedule displayed on this page. Checking the schedule will give you the most accurate and upātoādate fee information.
How do I register for the virtual live ITIL v5 Foundation training as an individual?
You can register for the ITIL v5 Foundation virtual live training by selecting your preferred session from the training schedule on this page and clicking ENROL NOW. Once you complete the short registration form, you may also choose to register via email, text, or phone if thatās more convenient for you. Your registration is confirmed only after you make either a part payment or full payment for the ITIL v5 Foundation course.
How do I register for the virtual live ITIL v5 Foundation training as an organization?
You can register your team for the ITIL v5 Foundation virtual live training by selecting any preferred session from the training schedule on this page and clicking ENROL NOW. After completing the short registration form, you may also register via email, text, or phone if that works better for your organization.
To secure seats for your delegates, youāll need to confirm their availability for the selected session. This ensures they are properly enrolled and included in the class roster.
How do I make payment for the virtual live ITIL v5 Foundation training course?
You can pay for the ITIL v5 Foundation virtual live training either in full or in instalments. The available payment options are:
Online transfer or bank deposit to our corporate account: Bank: Zenith Bank Plc Account Number: 1014180706 Account Name: Harrybaker Training Institute
Since we no longer accept cash payments at the office, online or bank transfer remains the secure and convenient way to complete your registration.
Can I pay for the virtual live ITIL v5 Foundation training course in instalments?
Yes, instalment payments are allowed for the ITIL v5 Foundation virtual live training. To secure your place in the class, the full course fee must be completed before the training begins. This ensures you have uninterrupted access to all sessions and course materials.
How does Harrybaker support you with enrollment?
Harrybaker streamlines your enrollment for the ITIL v5 Foundation training by providing all the key documents you need to complete the process smoothly. This includes invoices, course enrollment letters, registration confirmations, and any other required documentation that helps you finalize your participation quickly and confidently.
What is ITIL 4 Foundation?
ITIL, formerly known as the Information Technology Infrastructure Library, is regarded as the best practice guidance for IT Service Management. The ITILĀ® framework has been around for a very long time and has gone through a lot of evolutionary changes and updates from ITILĀ® v2 to v3 which was updated in 2011. The latest is the ITILĀ® 4 which was announced in 2018 and was officially released in February 2019. ITIL 4 provides a digital operating model that enables organizations to co-create effective value from their IT-supported products and services.
Visit our What is ITIL 4 page to learn more.
What are ITIL 4 Foundation prerequisites?
There are no formal requirements for sitting the ITIL 4 Foundation Foundation exam. There are also nor formal requirements for taking the ITIL 4 Foundation training.
Of what benefit is ITIL 4 Foundation to me?
The benefits of the ITIL 4 Foundation qualification are numerous; some of which are:
– It increases your employment prospects.
– It signifies your professionalism and IT service management proficiency thereby increasing your earning potential.
– It increases your self confidence.
To know more about how the ITIL 4 Foundation qualification will benefit you, see our āITIL 4 Foundation Benefitsā page.
Of what benefit is ITIL 4 Foundation to my organization?
The following highlights some of the benefits of ITIL 4 Foundation to any organization:
Reduced cost: When an organization adopts and implements ITILĀ® 4, it will help the organization to identify non-value activities or tasks. In addition, the organization will deliver fast, customer-centered and quality services thereby reducing cost.
Competitive edge: ITIL 4 framework is responsive to change and complexities. As a result, organizations who adopt it can stand the toughest times and challenges thereby enhancing their competitiveness.
Better business performance: Adopting PRINCE2Ā® within an organization helps to improve business performance by doing things in a methodical way in tandem with global best practices.
What kind of certificate would I get from Axelos?
If you are successful in the ITIL 4 Foundation exam, you will get both the electronic copy of your certificate from Axelos, the ITIL 4 Foundation coordinating body.
FREQUENTLY ASKED QUESTIONS
We have answers to some of your questions about the PMP training and certification
- About virtual live PMP training course
- About self-paced PMP training course
- About Exam registration option
- About PMP certification
What is the virtual live PMP Training course all about?
Harrybaker’s virtual live PMP training replicates a classroom experience and creates an atmosphere where participants can learn, interact, assimilate, retain, and share experiences via technology.
What is the virtual live PMP Training course all about?
Harrybaker’s virtual live PMP training replicates a classroom experience and creates an atmosphere where participants can learn, interact, assimilate, retain, and share experiences via technology.
What is the virtual live PMP Training course all about?
Harrybaker’s virtual live PMP training replicates a classroom experience and creates an atmosphere where participants can learn, interact, assimilate, retain, and share experiences via technology.
How does Harrybakerās virtual live PMP Training course work and what would I get?
Our PMP training (virtual live instructor-led)Ā is in three phases which are explained below.
Before the PMP Training commences
- Joining instruction: Once you are registered for the virtual course, weāll send an email containing information about the training, instructions on how to join the live class, support tutorials and how-to guide, rules and ethics, etc.
- Pre-course learning and assignment: Before the commencement of the instructor-led virtual training, you will be sent the pre-course. All details about the pre-course will be communicated in the training ‘Joining Instruction’. Please, note that you are expected to submit your assignment before the first day of training.Ā
- Technical set-up and device testing: Your convenience is important to us. As a result, our account managers will ensure you are ready for the virtual learning experience. Theyāll guide you through the testing of your device and also simulate how the virtual live class will run.
In the course of the PMP training
- Instructor-led virtual live class: The PMP instructors make your learning fun by sharing their experiences and making use of screen-sharing, virtual whiteboard and other remote learning aids. Also, engaging activities such as breakout sessions, end-of-concept quizzes and questions will be entertained in the live session.
- Technical support: If you encounter any technical issue, our technical support will be happy to help.
- Assignments: You will be required to participate in individual and group assignments. You will be told what to do during the PMP Training live class.Ā
- Class recordings: After each PMP Training session, the class recordings will be made available to you.
After the training
- Study group: āIf you want to go fast, go alone. If you want to go far, go togetherā.Ā When the PMP training is over, participants will have the option to join a study group where they will share what they know with others and learn from others.
- Class recordings: You will be granted access to all recordings for 60 days after completion of PMP training.
- PMP Course Completion Certificate: You will get a course completion e-Certificate at the completion of the PMP training.
- PMP Exam Registration Support: If you need our guidance on exam registration, we will be happy to help. We also have resources on our website to guide you.
- PMP Exam Practice Questions: Weāll grant you access to our 2000+ PMP exam practice questions for 60 days.Ā
- PMP Mock Exam: At your request, we will grant you access to the PMP mock exam that bears a close resemblance to the actual PMP exam.
- Ongoing Support: After the PMP training, should you require our help, do not hesitate to contact us.
Why opt for Harrybaker's virtual live PMP training course?
- Expert Instructors: Our virtual live PMP Training classes are led by experienced Project Managers. They teach from their wealth of experience by citing easy-to-understand real-life examples that you can easily relate to.
- High-quality Courseware: We don’t just follow the PMBOK dogmatically. Our experienced instructors organise the PMP syllabus to make it reflect reality and to aid better understanding.
- Learning Engagement:An immersive learning experience with pre-course learning, individual assignments, group work, in-class exercises, quizzes, and practice questions for easy assimilation.
- Immediate feedback: Responses are provided by the instructor in the course of the PMP Training live class.
- Access to session recordings: The class recordings are made available to all participants at the end of the class
- Peer-to-peer learning: There are breakout sessions (group work) during and after the course where participants are divided into study groups to help them understand what has been taught in class.
- Savings on travelling time and cost: You save the time spent commuting to the training venue, hotel booking and/or hotel booking cost as you can join the virtual sessions from your current location anywhere in the world.
- Quality while leveraging technology: You can be sure of the same high standard of quality delivery when joining as the instructor will be with you live, as against recorded video sessions.
- Safety Guarantee: In consideration of the current health concerns of COVID-19, this presents you with learning from the comfort of your own home/location.
Does the virtual live PMP training provide me with the contact education hours required for the exam?
Yes, Our virtual live PMP training class qualifies as the 35 contact education hours required to be eligible for the exam. The training lasts for a minimum of 4 hours daily and spans a specified number of days.
Don’t forget, there is learning before the virtual live PMP Training class as well as after it.
Do I get the PMBOK guide, if I opt for the virtual live PMP Training with Harrybaker?
No. To gain access to the PMBOK guide, you need to buy a copy or register as a member of PMI to get access to a free personalized copy.
However, during our PMP training, you will be provided with a workbook and training slides that cover the PMBOK guide.
Is the PMP exam included in the training fee?
it is not, the only organization responsible for administering the PMP examination is the Project Management Institute (PMI).
Click here to know more about the exam registration and sitting process.
How often is the PMP training held?
Please, refer to our training schedule above.
How many days is the PMP training?
Please, refer to our training schedule above.
What time does the PMP training start each day?
Harrybaker’s PMP Training (virtual instructor-led virtual), among other things, embodies flexibility in terms of time.
Therefore, your course start time depends on the session you opt for.
Refer to the PMP training schedule to learn the start time for different sessions.
When does the training end each day?
Refer to the PMP training schedule to be sure of the timing for your session.
What time should I join the virtual live PMP Training session?
The live virtual class becomes accessible to participants 30 minutes before the start time.
You are expected to have joined the training 10 minutes before the start time to allow some time to resolve any technical issues that may arise and avoid missing out on any part of the PMP training.
Are there technical requirements for the virtual live PMP Training course?
To join PMP training (virtual live instructor-led training), you need:
- A computer or tablet or a smartphone. We highly recommend you use a computer (PC).Ā
- A webcam (optional)
- A headset (or a microphone and speakers)
- A reasonably quiet place
- A reliable internet connectionĀ
- Zoom MeetingĀ installed on your device. Although you can access Zoom on a mobile device or through your browser, we recommend the PC or Mac App for the best experience.
To set up the Zoom Meeting in preparation for the live session, follow the following steps:
- Step 1: Download Zoom application on your PC from https://zoom.us/support/downloadĀ
- Step 2: Launch the Zoominstaller.exe file to install Zoom on your PC
- Step 3: Launch the Zoom App on the PC.Ā
Detailed information is available on the Zoom website where you can also test whether your infrastructure meets the technical requirements.
What do I need to bring along for the training?
Just like a typical classroom training, you would need a notepad, pen and other relevant training materials which will be communicated to you.
Can I miss a class?
We expect you to attend all classes. However, if due to some unavoidable circumstances you miss a class, we have got you covered.Ā As each PMP training class session is recorded, you have nothing to worry about.
What is the virtual live PMP training fee?
Please, refer to our PMP training schedule.
How do I register for the virtual live PMP training course as an individual?
To register, refer to the PMP training schedule above, then click on “ENROL NOW” for any session of your choosing and fill in your details. You can also register via mail, text or call.
Registration remains invalid without full or a part payment, as full payment is required to access the training.
How do I register for the virtual live PMP training course as an organisation?
To register your staff for the training, refer to our PMP training schedule above, then click on “ENROL NOW” for any session of your choosing and fill in your details. You can also register via mail, text or call.
In addition, you will need to confirm your delegates’ availability for the course to secure them a space in the class.
How do I make payment for the virtual live PMP Training course?
You can make payment in full or in instalment in the following ways:
- Cash payment at our office.
- Online transfer or Bank deposit to our corporate bank account below:
- Bank: Zenith Bank Plc.
- Account number: 1014180706
- Account name: Harrybaker Training Institute
Can I pay for the virtual live PMP training course in installment?
Yes, you can. However, complete payment is required for admittance into the virtual class.
How does Harrybaker help with enrollment?
We send documents such as invoices, course enrolment letters, registration letters, etc. that will speed up your process of attending the training.
What does the self-paced PMP training consist of?
Our self-paced PMP training course contains the following:
- Over 30 hours of video (including videos of our previous PMP and other related courses such as Scrum, AgilePM and PRINCE2)
- Section-end-quizzes that help to reinforce what is being taught
- Thousands of exam practice questions that help test learners’ understanding of concepts
- 2 PMP mock exams to check learners’ preparedness for the actual PMP exam.
How do I subscribe for the self-paced PMP training course
Subscribing only requires you to make payment. Once we confirm your payment, you will be sent your login details which give you access to our learning portal.
Can I pay in instalments for the self-paced PMP training course?
Yes, you can make payment in instalments. However, access to the course would only be granted when full payment has been made.
Do I need a special device to access self-paced PMP training course content?
No, you do not need any special device. You can access the eLearning content on different devices, be it a PC, tablet, or mobile.
What do I do if I'm unable to access the self-paced PMP training course content?
Although this happens in rare cases, do not hesitate to send us a mail or call us should you find it difficult to log in or any other issue for that matter.
At the completion of the self-paced PMP training, what kind of certificate would I get?
You would get a course completion certificate at the successful completion of the PMP self-paced learning course.
Is the self-paced PMP training course enough to pass the PMP exam?
Yes. Our self-paced PMP training covers the entire exam syllabus with carefully arranged videos,Ā quizzes and exam practice questions as well as mock exams which put you in a position where you can sit and pass the PMP exam at once.
How does the PMP exam registration options work?
As the name suggests, it involves paying for the exam registration
What are the steps involved in registering the exam
Step 1: make payment (learner or sponsor)
Step 2: Create an account on pmi.orgĀ (learner)
Step 3: complete the project management experience sheet and submit it for review (learner)
Step 4: Review the project management experience sheet review (Harrybaker)
Step 5: Submit the application (Harrybaker)
Step 6: pay for the PMP exam (Harrybaker)
Step 7: schedule exam (learner)
Step 8: Take PMP exam (learner)
Does Harrybaker help to document the project management experience?
NO. It’s the learner’s experience and since we did not do the work together, it would be difficult to document the experience on the learner’s behalf.
What is PMP?
PMP, an acronym for Project Management Professional is the world’s most popular project management qualification. The PMP certification is evidence of your experience and ability in leading and managing projects.
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The exam curriculum focuses on three domains which are:
- People: Focusing on the leadership skill required to manage a team effectively.
- Process: bordering on the technical aspects of successfully managing projects.
- Business Environment: emphasizing the link between projects, organizational strategy and the wider business environment
The new PMP includes the Predictive (waterfall), Agile and Hybrid key approaches. To know more about PMP, visit our āWhat is PMP?ā page.
What are the PMP prerequisites?
Although the PMP exam has prerequisites, our training does not. The following gives an overview of the PMP exam prerequisites
- A secondary degree (high school diploma, associateās degree or the global equivalent)
- 7,500 hours leading and directing projects
- 35 hours of project management education
OR - Four-year degree
- 4,500 hours leading and directing projects
- 35 hours of project management education
If you do not meet these requirements, you can do either of the following:
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Enrol for the CAPM:
The CAPM is a project management certification by PMI that is not as demanding as PMP. The prerequisites for the CAPM exam include:
- A secondary diploma (high school diploma/global equivalent)
- 23 hours of project management education.
Both PMP and CAPM are based on the PMBoK. The only difference is the way their exams are structured. So, if you are interested in the CAPM certification, all you need to do is to enrol for our PMP/CAP training and register for the CAPM exam afterwards.
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Enrol for the PRINCE2 training and exam
The PRINCE2 qualification is a globally recognised qualification for project managers. The PRINCE2 certification is in two stages; PRINCE2 Foundation and PRINCE2 Practitioner. Taking the Foundation exam does not require any prerequisites. Also, taking the PRINCE2 Practitioner exam only requires that you have a PRINCE2 Foundation or PMP certification.
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To know more about the PRINCE2, please visit our āPRINCE2ā page
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Of what benefit is PMP to me?
The benefits of the PMP qualification are numerous; some of which are:
- It acts as proof of your project management knowledge and experience on a global level.
- It improves your earning potential. According to PMIās most recent Project Management Salary Survey 11th Edition, certified Project Managers earn 22% higher on average than their non-certified counterparts.
- It immensely increases your self-confidence.
To know more about how the PMP qualification will benefit you, see our āPMP benefitsā page.
Of what benefit is PMP to my organisation?
The following highlights some of the benefits of PMP to any organisation
- Customer retention: it encourages the delivery of quality products that are valuable to your customers which would lead to repeat customers
- Adaptability: PMP provides a skill set that is globally recognised and is transferable across a variety of industries.
- Risk management: PMP provides you with a toolset for identifying and responding to unplanned events (risk) that might affect the outcome of your project. If the risk is positive, then you will be able to take advantage of it. Whereas, if the risk is negative, you will be able to minimize its impact on your project.
What kind of certificate would I get from PMI?
If successful in the exam, you will get both the electronic and the hard copy of your certificate from PMI, the PMP coordinating body.
Whatās the difference between CAMP and PMP?
Before delving into the difference between CAPM and PMP, let’s talk about the similarities. The two qualifications are based upon the PMBok andĀ they are both offered by PMI.
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The difference lies in what individuals considering them are expected to know. With CAPM, you are expected to have a fair appreciation of what project management is all about while with PMP, you are expected to have the knowledge, skills and experience in project management.
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Their difference can easily be understood by considering the way the two exams are structured. While the CAPM exam questions are knowledge-based, the PMP exam questions are scenario-based.
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Please click here to learn bout these two qualifications.
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How do I register for the PMP exam?
To register for the PMP exam, the first step is to create an account with Project Management Institute. To do this, go to pmi.org click on register at the top right-hand corner of the webpage, provide basic information about yourself, then create a username and password for your account.
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After creating an account, log in using your username and password. Then, apply for the PMP or CAPM credential on your page.
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Fill out the application and submit it. Your application can either be approved, selected for audit or not
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If your application is approved, you will be asked to pay the exam fees.
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Please click here for an extensive guide on how to register for the PMP exam
According to the PMI, there will be a global demand for over 15 million project managers across all areas of the industry in coming years
Are you prepared for these opportunities?
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